Privacy Policy

Keepgoing Inc. processes personal information for: • Service provision and operation • Member management and identity verification • AI analysis and speech recognition • Service improvement • Marketing (only with consent)

(1) Social Login Information • LINE: LINE ID, Email [Required] • Apple: Apple ID, Email [Required] • Google: Google ID, Email, Name [Required] (2) Service Usage Information • Device info (ID, OS version) • Service usage records (3) Optional Items • Name/nickname • Profile picture • Voice data (with consent)

• Upon withdrawal: Immediate destruction (except when legally required) • Legal retention: - Contract records: 5 years - Payment records: 5 years - Consumer complaint records: 3 years

We do not provide personal information to third parties except: • When user has given prior consent • When required by law

• OpenAI, L.L.C. - AI speech recognition (anonymized voice data) • Amplitude, Inc. - Service analytics (usage records, device info)

• Electronic files: Destroyed using irreversible technical methods • Paper documents: Shredded or incinerated

Users may: ① Request access to personal information ② Request correction of errors ③ Request deletion ④ Request processing suspension

• Encryption: SSL/TLS transmission • Security systems: Firewall protection • Regular backups • Minimal staff access and regular training

• Email: help@keepgoing.co.kr

• Korea Internet & Security Agency (privacy.kisa.or.kr / 118) • Supreme Prosecutors' Office (www.spo.go.kr / 1301) • National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)

• Announcement: January 13, 2026 • Effective: January 13, 2026